Studio Policies

Welcome to Powerhouse Fitness. To ensure a safe, respectful, and high-quality experience for all members and guests, please review the following studio policies.

Class Reservations

  • All classes must be reserved in advance through our scheduling platform.
  • Spots are limited and available on a first-come, first-served basis.
  • We recommend arriving at least 10 minutes before class to get settled.

Cancellation & No-Show Policy

  • Cancellations must be made at least 12 hours before class.
  • Late cancellations and no-shows may result in a class credit forfeiture or fee.
  • Repeated no-shows may impact future booking privileges.

Late Arrival Policy

  • For safety and class flow, late entry may not be permitted once class has begun.
  • If you arrive late, your spot may be released to a waitlisted client.

Waitlist Policy

  • If a class is full, you may join the waitlist.
  • You will be automatically enrolled if a spot opens up prior to class start.
  • Please remove yourself from the waitlist if you can no longer attend.

Studio Etiquette

  • Silence mobile devices during class.
  • Clean and return all equipment after use.
  • Be respectful of instructors, staff, and fellow clients.
  • Disruptive or inappropriate behavior will not be tolerated.

Health & Safety

  • Participation is at your own risk. Please consult a physician before beginning any new fitness program.
  • Inform your instructor of injuries, pregnancy, or health conditions prior to class.
  • Stop exercising immediately if you feel pain, dizziness, or discomfort.

Personal Belongings

  • Personal items should be stored in designated areas.
  • Powerhouse Fitness is not responsible for lost or stolen items.

Grip Socks & Attire

  • Grip socks may be required for certain classes for safety and hygiene.
  • Athletic attire appropriate for movement is required.

Minors

  • Clients must meet minimum age requirements as outlined for each class type.
  • Minors may require a signed waiver from a parent or legal guardian.

Memberships, Packages & Expiration

  • Memberships and class packages are non-transferable and non-refundable unless otherwise stated.
  • Expiration dates apply to all packages.

Retail & Merchandise

  • Retail purchases are final sale unless defective.
  • Discounts and perks apply to regular-priced items only.

Policy Changes

  • Powerhouse Fitness reserves the right to update or modify studio policies at any time.
  • Changes will be communicated via email or posted on our website.

By attending classes or using our facilities, you agree to these studio policies. Thank you for helping us maintain a focused, respectful, and empowering environment.